How long does it take for the order to arrive home?
One day for printing and handling the envelope or package and 3 or 4 days for regular shipping. Sometimes, the shipment can be delayed up to 15 days due to saturation in the post office.
In case of requesting it with the express mail modality, the time is reduced to 2-3 days. You will have a locator for the letter or package at all times.
I have a vehicle that is incorrectly categorized, what can I do?
Go to the brand of your vehicle, explain the case and request a letter with the euro emission rate. The brand itself should contact the DGT to report the error. There are certain brands that charge a small amount for management.
The car is miscategorized and the brand ignores the problem, what can I do?
Write to us at email@example.com detailing your case and we will try to resolve it with the DGT. The management has a cost of €15 that will only be charged if it is positive, ending with the corresponding sticker.
I have not received the sticker, what do I do?
From the post office they do not inform us of ordinary shipments. This means that if 45 days have elapsed from the shipment, if you do not claim it from us, we will consider the sticker delivered.
If you claim the sticker from us before 45 days have elapsed by writing to firstname.lastname@example.org, we will analyze the case and give you the best solution. fast possible.
I am a foreigner and I want to visit Spain with my vehicle, can I obtain the environmental sticker?
The general direction of traffic is looking for a solution for these situations. At the moment you can come with your vehicle and visit the cities. We advise you to park in a public car park.
I already have the environmental sticker, does it give me the right to circulate everywhere in the city?
Unfortunately we have to say no, it depends on the pollution scenario of that day, the type of sticker your vehicle has and the municipal regulations of the city.
What environmental sticker does my vehicle have?
Carry out the purchase process of the environmental sticker and when you enter the license plate, you will be able to see the type of sticker that your vehicle has.
How many environmental stickers are there?
The DGT has cataloged the vehicles in four different categories, ordered by more polluting or less polluting: B yellow, C green, ECO green and blue and 0 blue.
What information does each environmental sticker carry?
The first and most important is the type of category that corresponds to your registration.
The second is a QR code with information on the year of registration, make and model, fuel, category and electric autonomy, euro emission level and fiscal power.
You can check the information on the types of stickers on the following page: Types of stickers.
What documentation is necessary to apply for the environmental sticker?
Photo of the circulation permit where the license plate and the front face of the applicant's DNI or driving license can be clearly seen. It is not necessary to be the owner of the vehicle to request the environmental sticker.
I am a company, how do I request multiple sticker?
On the page you can add as many sticker as you need but to make your work easier, if the fleet is more than five vehicles, write us an email to email@example.com with the list of license plates. We will answer you with the type of sticker that corresponds to each license plate.
The documentation that is needed is the CIF of the company and the circulation permits of each vehicle.
Do you have additional shipping cost?
The format for sending the environmental sticker is by regular mail, so you will receive it comfortably in your mailbox.
Additionally and with a minimal extra cost, you can also receive it by express mail.
How can I pay?
The payment method is by credit or debit card, PayPal or bank transfer for business customers.
Important for PayPal customers: The valid address for sending the environmental sticker is the one requested on the form, that's what it is for. We never compare it with the one registered in PayPal.
If I don't have the sticker, can I be fined?
Yes, you can be fined up to €200.
Do motorcycles have to carry a sticker?
Yes, just like cars. They must carry the sticker in a clearly visible place, if not, they will be liable to be fined.
If my vehicle does not have any DGT sticker, can I drive around Gijón?
Yes, if your vehicle does not have any environmental sticker, you can continue driving around Gijón and therefore you do not have to buy a car that is entitled to the sticker. For now...
What restrictions are there for vehicles that do not have the right to a sticker in Gijón?
Since April of this year they cannot park in any ORA zone. Parking meters do not issue tickets for these vehicles. So they can if you can circulate around the municipality of Gijón and park in the streets that are not part of ORA.
Are motorcycles exempt from the environmental sticker to circulate in Gijón?
No, they are not exempt. If one of the four environmental stickers corresponds to them, they have to display it in a visible place. The measures do not affect motorcycles that do not have the right to this sticker and can continue to circulate in Gijón.
Which municipalities have implemented the environmental sticker cataloging system?
Madrid since April 2019 under a €90 fine.
Barcelona from January 2020.
Gijón from June 1, 2022 under a fine of €90.
It is expected that by January 1, 2023, all towns with more than 50,000 inhabitants will require the environmental sticker of their vehicle to be able to circulate and park.